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Keith V
GOWEN, MI | 2004 Chevrolet ImpalaMarch 24, 2021Always a pleasureResponse from ED KOEHN CHEVROLET, INC.
March 30, 2021Thank you again for taking the time to let us know how we did. We hope you have a great day!Lisa P
BELDING, MI | 2019 Chevrolet EquinoxMarch 24, 2021Was easy, dropped off, they called when done. Great jobResponse from ED KOEHN CHEVROLET, INC.
March 30, 2021Our staff is committed to providing each of our clients with the best automotive experience!Mary W
PORT RICHIE, FL | 2020 Chevrolet TraxMarch 19, 2021Got my oil changed in my car for the first timeResponse from ED KOEHN CHEVROLET, INC.
March 25, 2021Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Ed Koehn Chevrolet, Inc. service team would like to thank you for coming in and we hope to see you again in the near future.Robert W
BELMONT, MI | 2020 Chevrolet ColoradoMarch 17, 2021nothing to say,they do a great job.Response from ED KOEHN CHEVROLET, INC.
March 22, 2021We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!Todd D
ROCKFORD, MI | 2013 Chevrolet TahoeMarch 6, 2021Had a bad experience with Ed Koehn Chevrolet last time but figured give them one more chance, I mean how can you screw up just an oil change? We called ahead and informed them we want an oil change and tire rotation and repeated this to the service desk when we dropped the vehicle off. They call a few hours later and vehicle is ready to pickup so I get a ride there to get it. Of course they didn't do the tire rotation and checked the receipt, and luckily this time we were not charged for work they didn't perform but it is an inconvenience to get a ride there just for the work not to be completed..Response from ED KOEHN CHEVROLET, INC.
March 8, 2021Hi, we're disappointed to hear of the negative experience you had at our location. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please give us a call at your earliest convenience.Janice G
ROCKFORD, MI | 2014 Chevrolet CruzeFebruary 28, 2021Didn't seem willing to help.Response from ED KOEHN CHEVROLET, INC.
March 1, 2021Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.Wayne M
PIERSON, MI | 2020 Chevrolet 2500HD SilveradoFebruary 11, 2021Fast and great serviceResponse from ED KOEHN CHEVROLET, INC.
February 17, 2021Congratulations on your new vehicle! We're looking forward to your next visit with us!Mark B
CEDAR SPRINGS, MI | 2008 Chevrolet ImpalaJanuary 30, 2021Courteous staffResponse from ED KOEHN CHEVROLET, INC.
February 5, 2021Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!Paul S
GRAND RAPIDS, MI | 2019 Chevrolet 1500 SilveradoJanuary 21, 2021Had great experience with service. Keith and Mark took great care of me as always. They have GREAT pricing for oil changes and tire rotations, and got me in and out. Parts and body shop also went above and beyond to get me some quotes asap. On another note; I had 2 friends that wanted to lease a new Chevrolet. I called and texted the sales manager MULTIPLE TIMES. Never got a single reply. My friends went elsewhere and leased their vehicles. Apparently they are selling too many cars, to handle easy referralsResponse from ED KOEHN CHEVROLET, INC.
January 28, 2021Thank you for choosing Ed Koehn Chevrolet, Inc. as your first choice for all your automotive needs! Thank you again for leaving us this response!Keith V
GOWEN, MI | 2011 GMC TerrainJanuary 18, 2021Delightful and profResponse from ED KOEHN CHEVROLET, INC.
January 25, 2021Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!